FREE SHIPPING ON ORDERS $250+ | FOR RESEARCH USE ONLY
FREE SHIPPING ON ORDERS $250+ | FOR RESEARCH USE ONLY
SUPPORT
Find answers to common questions about our research compounds, shipping, and policies.
Research compounds are molecules designed strictly for scientific and laboratory research. They are not intended for human or veterinary use and are typically used in preclinical experiments, academic studies, or product development testing.
We sell only to qualified researchers, laboratories, and institutions. Orders from individuals for personal or recreational use will not be accepted. You must be 21 years or older to place an order.
Our products are legal to purchase in the United States and Canada, as well as Europe and the UK, for research use only. It is the buyer’s responsibility to ensure compliance with local, state, and provincial regulations.
Yes. All zen Research compounds undergo independent third-party testing to verify purity, consistency, and quality. We provide Certificates of Analysis (COAs) with each batch for complete transparency. development testing.
We guarantee 99%+ purity on all our compounds. Every batch is tested and verified before being shipped to ensure consistent quality.
Absolutely. We provide COAs with every batch. You can request the COA for any product by contacting our customer support team.
Orders placed before 1PM PST ship the same day. We offer free worldwide shipping on orders over $250. All packages are shipped discreetly with tracking provided.
Yes, we offer worldwide shipping. International orders typically arrive within 7-14 business days depending on the destination and customs processing.
All products are packaged discreetly in secure, temperature-controlled packaging to ensure product integrity during transit. Lyophilized products are shipped to maintain stability.
Most products are provided in lyophilized (freeze-dried powder) form. Bacteriostatic water is available separately for use in preparing laboratory solutions.
All compounds are sold individually and do not include additional research supplies. We do offer bacteriostatic water for purchase separately as a sterile aqueous laboratory solvent.
Lyophilized compounds should be stored in a cool, dry place. For long-term storage, keep them refrigerated or frozen to maintain stability.
We accept major credit cards and debit cards through our secure payment processor, PayKings. All transactions are encrypted and secure.
Once an order is placed, it cannot be cancelled. If you need a modification, please contact our support team within 1 hour of placing your order — after that, the order will already be in processing and no changes can be made.
We offer refunds for damaged or incorrect products. Please contact our support team within 48 hours of receiving your order if there are any issues.
Can’t find what you’re looking for? Our support team is here to help. Contact us at
Infos@zenresearchlabs.shop
All products offered by zen Research are intended strictly for research and laboratory use only. They are not for human consumption, medical use, or diagnostic purposes. These compounds are supplied exclusively to qualified professionals, institutions, and laboratories engaged in scientific research.
